Your money locks under Stripe. The seller can't touch it until every requirement you both agreed to checks out. If it doesn't — automatic refund.
The moment you pay, the funds are reserved on your card under a Stripe manual-capture authorization. They never reach the seller, never reach us. They sit locked until the deal rules say release.
You wrote what counts as "done" before paying. When the seller delivers, the system runs every check against the file in real time — you watch each one tick green or red, live.
If a check fails, the deal goes to your 48-hour review. You decide: accept anyway, or refund. If you do nothing, the money comes back automatically — no support ticket needed.
Two categories today, both verified end-to-end. Other categories arrive only when the verifier reaches the same depth — we will not promise checks we cannot actually run.
The rule is simple: if we can’t verify it from the file the seller uploads — without logging into anything — we don’t list it.
Both of you write what counts as "done" — format, size, deadline, anything important. Our AI organises it into a clear summary. Both of you sign off before the money moves.
Your card is authorised for the agreed amount. Stripe holds the authorisation. The seller knows you paid, but can't touch the money.
They upload the file or share the link. The moment it lands, the system starts running every check from your agreed spec. You watch each one tick green or red in real time.
Every check passes. Money releases to the seller. You get a JWT-signed certificate showing what was checked, what passed, the confidence behind each result, and the file's SHA-256 hash.
A check fails. You get 48 hours to look and decide: accept anyway, or refund. If you do nothing, the money comes back automatically. No arguments, no chasing.
If the score is below the auto-release threshold, the deal goes to your 48-hour review window automatically. You look at the delivery yourself and decide: accept or refund. If you do nothing, the money comes back. The system never makes a final call on a delivery it isn't sure about.
It is reserved on your card under a Stripe authorisation, not transferred to us. Stripe is the regulated payments provider — they handle the funds, not TrustDeal. We can only instruct Stripe to capture the authorisation to the seller or void it back to you. We never have custody of the money.
The agreed price. Stripe adds its standard card processing fee on top, shown to you before you pay. We charge nothing extra to the buyer — our 5% fee comes from the seller's payout.
Refund instruction is sent to Stripe the second the deal resolves. Stripe puts the money back on your card within 5–10 business days, depending on your bank. There's no human in our loop slowing it down.
Takes 10 seconds. No signup. No card details until you pay.